About Us

What We Do

Hearing the frustrations of companies and customers alike trying to deal with foreign based call centers or complicated robot systems, the Hutchison family developed Hutchbug Solutions, employing US-based staff and remote workers to answer telephone calls in a caring live voice. Many small businesses struggle to effectively handle customer service and concerns amid the many other tasks needing to be done. They just don’t have the resources, time or training to hire an entire team.

So we created a way for these businesses to get the help they needed, without having to pay for an entire staffing department. Instead, we provide an all-in-one customer service solution for businesses of any size—from micro businesses to medium enterprises to government agencies and everything in between! Our US-based agents answer calls, chats, emails, social media messages… whatever you need them to do! And they do it well—so well that our customers often come back with more problems for us to solve.

Hutchbug is a top rated outsourcing company that has a true passion for customer service. As a US based virtual call center, we utilize real people to answer your calls so you can focus your energy on more important things. Our customers range from IT Firms to locksmiths, municipalities to hospitals. You are encouraged to join the hundreds of companies that are proud to have the best customer service in the business through Hutchbug Solutions. 
A group of people in a call center with headsets.

Our Team

How It Works

A phone call icon on a black background.

Step 1

We get to know your business and communication channels. Our representatives are expertly trained to respond appropriately to your customers and their concerns. 

A headset icon on a white background.

Step 2

Our representatives start handling all inquiries-be it on email, phone, chat, or social media. You get access to all recordings and messages. 

A check mark icon in a circle on a green background.

Step 3

Get back to what you do best-growing and running your business! We take care of the rest.